Transcloud Solutions PVT. LTD.
Transcloud Solutions is committed to providing you with the highest levels of customer service. This includes protecting your privacy. Transcloud Solutions is bound by the Information Technology Act 2000 of India and the Gujarat Privacy and Data Protection Rules, which set out a number of principles concerning the protection of your personal information.
Set out below is information that Transcloud Solutions is required to communicate to its customers. Transcloud Solutions recommends that you keep this information for future reference.
Personal information held by Transcloud Solutions may include your name, current and previous addresses, telephone/mobile phone number, email address, bank account or credit card details, occupation, driver’s licence number and your Transcloud Solutions PIN, username or password. Transcloud Solutions also holds details of your Transcloud Solutions services (including their status).If you choose not to provide certain personal information, Transcloud Solutions may not be able to provide you with the services you require, or the level of service on which Transcloud Solutions prides itself.
Occasionally, you may need to provide personal information about other individuals to Transcloud Solutions (e.g. about your authorised representatives). If so, Transcloud Solutions relies on you to inform those individuals that you are providing their personal information to Transcloud Solutions and to advise them that Transcloud Solutions can be contacted for further information (see ‘How to contact us’ below).
Transcloud Solutions collects personal information in a number of ways, including:
Your personal information may be used to:
In relation to marketing and promotional material sent via email, Transcloud Solutions will send such material to you unless you indicate you wish to opt-out by selecting this option in the email.
In order to deliver the services you require, Transcloud Solutions may disclose your personal information to organizations outside of Transcloud Solutions. Your personal information is disclosed to these organizations only in relation to Transcloud Solutions providing its services to you. These organizations may carry out Transcloud Solutions’s:
Transcloud Solutions takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
In addition, Transcloud Solutions may disclose your personal information to:
Transcloud Solutions provides products and services via its various web sites. When you visit Transcloud Solutions’s sites, its web servers record anonymous information such as the time, date and URL of the request. This information assists Transcloud Solutions to improve the structure of its web sites and monitor their performance.
Transcloud Solutions may use ‘cookies’ on various web sites. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our web sites may place on your computer. Usually, cookies are used as a means for Transcloud Solutions’s web sites to remember your preferences. As such, cookies are designed to improve your experience of Transcloud Solutions’s web sites.
In some cases, cookies may collect and store personal information about you. Transcloud Solutions extends the same privacy protection to your personal information whether gathered via cookies or from other sources. You can adjust your Internet browser to disable cookies or to warn you when cookies are being used. However, if you disable cookies, you may not be able to access certain areas of our web sites or take advantage of the improved web site experience that cookies offer.
Transcloud Solutions also collects Internet Protocol (IP) addresses. IP addresses are assigned to computers on the internet to uniquely identify them within the global network. Transcloud Solutions collects and manages IP addresses as part of the service of providing internet session management and for security purposes.
Transcloud Solutions takes all reasonable precautions to ensure that the personal information it collects, uses and discloses is accurate, complete and up-to-date. However, the accuracy of that information depends to a large extent on the information you provide. That’s why Transcloud Solutions recommends that you:
Transcloud Solutions reserves the right to charge a fee for searching for and providing access to your information.
Transcloud Solutions Privacy Statement October 2023.